Frequently Asked Questions

Everything you need to know about shopping at Brandon's Light Novel.

How long does shipping take for new apparel drops?

Standard shipping typically takes 5-7 business days within the continental US. For limited edition releases, please allow up to 10 business days for processing and dispatch.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that final sale items and mystery boxes are not eligible for return.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. Our clothing generally follows a modern slim-fit aesthetic; if you prefer a looser fit, we recommend sizing up.

Do you ship internationally?

Yes, we ship to over 50 countries. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Shop Pay.

How should I care for my Brandon's Light Novel garments?

To preserve the fabric and print quality, we recommend machine washing cold, inside out, and hanging to dry. Avoid using bleach or ironing directly on graphic prints.